Meet the team
Carl Stott, ACIB - Managing Director
Carl joined Barclays Bank in 1976 and worked way through the ranks throughout the North West, with matters of note: Headed teams of retail sales personnel, looking after the bank’s personal customers’ requirements for mortgages, loans and credit cards etc. In charge of business development activities in the retail and corporate sectors for small and medium sized businesses, before taking up the position of Head of Corporate Credit for medium sized businesses in the North West Region.
Clare Stott - Director
Originally with Barclays Bank for a career lasting 22 years working throughout the North West within the branch network with particular emphasis in retail sales, looking after the bank’s personal customers’ requirements for mortgages, loans and credit cards etc.
Sarah Kemsley - Call Centre Manager
What do I do at National Money Helpline: I manage the personal insolvency advisors and monitor the quality of the calls, advice given and make sure that all cases are progressing smoothly. I also help callers with money problems and debt concerns providing professional advice and offer tailored solutions to meet their needs.
Industry Experience: I have 7 years experience helping people with money problems.
Mick Gardner - Management Information and Accounts
What do I do at National Money Helpline: I am responsible for clients’ money, looking after the computer systems & providing the management team with information on all aspects of the business.
Industry Experience: I have more than 30 years’ experience of working with computer systems & I’ve been with Carl & Clare for almost 5 years.
Sue Higham - Administration Officer
What do I do at National Money Helpline: I am responsible for dealing with incoming calls, advising clients and creditors in the best ways to help their situation, offering the fairest solutions.
Industry Experience: I deal with incoming calls, talking directly with clients regarding their debt problems and money worries. I have been doing this for over 4 years.
Natalie Johnstone - Administration Officer
What do I do at National Money Helpline: Bringing peace of mind to clients with money worries, help relieve the stress of being in debt. One of the most important parts of the job is liaising with the creditors.
Industry Experience: I have over 18 months experience dealing with debt management and creditor relations.
Damien Kemsley - Personal Insolvency Adviser
What do I do at National Money Helpline: Responsible for front line client advice, helping clients with debt concerns or worries to find the most appropriate solution/option for their individual circumstances.
Industry Experience: I have over 12 months experience dealing with distressed clients with their money problems.
Terrie Taylor - Administrative Assistant
What do I do at National Money Helpline: I work as the first point of contact for clients, I assess their situation and find the best solution based on their individual circumstances.
Sophie Halpin - Administrative Assistant
What do I do at National Money Helpline: I am the first point of contact for a client. My job is to work with the client and discuss their circumstances to enable me to provide the best possible solution for their financial needs.
Jackie Davies - Administrative Assistant
What do I do at National Money Helpline: Help relieve the stress of money worries and bringing peace of mind.
Ben Langford - Personal Insolvency Adviser
What do I do at National Money Helpline: Responsible for initial client advice, helping clients with debt problems or worries and finding the most feasible solution based on their circumstances.
Why Hire Us
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Ethical
At National Money Helpline we set out to be an ethical provider of debt solutions.
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Experience
We have a combined experience of over 50 years in finance and banking within National Money Helpline Limited.
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Qualified
We train our staff in-house at National Money Helpline with the experienced members of each team passing on the knowledge and understanding to the junior members.
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Tailored Advice
We listen to your individual circumstances before offering any advice or solutions.
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Staff who care
Our staff are hand picked for their life skills, as well as their ability to listen, and provide a world class service.
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Professional
We always offer a professional approach to money, which is why we have such good relationships with both creditors and consumers alike.
